CUSTOMER FEEDBACK FORM - ISO 9001:2000 STANDARD

NAME OF COMPANY
NAME OF RESPONDENT / DEPARTMENT

Please check on the box for the following :

1. Did our staff attend to you, throughout your communication with us, in a manner satisfactory to you?


Yes, very polite

Polite

Adequate

Average

Poor

2. Do you think you have received timely and technically correct survey reports?


Timely & Correct

Slight delay

Just average

Slow & inaccurate
3. What do you think of our field surveyor in view of punctuality and technical competency?


Timely & experienced

Satisfactory

Late & inexperienced
4. Do you have any recommendations / advice for the improvement of our future services rendered to your esteemed company?


No Recommendation

Yes (Refer hereunder)

FOR YOUR VALUED RECOMMENDATIONS / ADVICE (IF ANY)


 

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